Frequently Asked Questions (FAQ)

We hope the list of questions below will answer any queries you have regarding our Mobile Car Valet Service in Edinburgh. If you are still unsure, please do not hesitate to contact us by telephone on 07731 579 580 or via our online contact form.

General Questions

Do you need access to water or any electrical power points when you wash/valet my car?

Our vans have everything onboard to carry out a complete Mobile Car Valet Service.

Do you use Eco Friendly products?

Yes, We Use Eco Friendly products and try to be as Eco Friendly as possible. Our Alloy Wheel treatment is non acidic and not only is this good for the environment but also good for your alloy wheels. Our car shampoo is PH neutral.

I would like my car valeted. How do I get to you?

We will come to you as we are a Mobile Car Valeting Service in the Edinburgh region. Our vans carry specialised valeting equipment with them so have everything we need to get your car looking at its best!

Please contact us by telephone on 07731 579 580 or via our online contact form.

Alternatively, you can visit us onsite at David Lloyd Clubs, 55 Newhaven Place Edinburgh EH6 4LX.

Where are your premises?

Our premises are located at David Lloyd Clubs, 55 Newhaven Place Edinburgh EH6 4LX.

Our vans carry all the required equipment onboard so we can come to you for a mobile valet service.


Price

Do you wash caravans? How much would this cost?

Yes we can wash caravans. The cost depends on the size of caravan and how dirty it is e.g. level of tree sap and mildew on the caravan. Valeting prices start from £40 to wash a caravan.

How much will it cost to remove the tree sap?

The cost depends on how bad the condition of the car is. Prices begin from £10.

Your pricelist says ‘Price from’ e.g. Gold Valet from £30, Platinum Valet from £50. Why is this?

The price really depends on the size and condition of the car e.g. kids mess, pet hairs, spilt milk/coffee/juice, food crumbs, dumping rubbish at the tip, mould on seats/carpets etc.

An untidy Mini would cost less than a dirty BMW 7 series.

Please call us on 07731 579 580 or complete our Online Booking Form for a quote to have your car valeted.


Time

How long will a Platinum Valet take for my car?

An average sized car can take between 1.5 hours to 2 hours to be valeted. A people carrier (7 seater) can take around 3.5 to 4 hours.

My car has just been valeted. How long will it take for the seats and carpets to fully dry after they have been shampooed?

During the Winter season it can take up to half a day. In the Summer season, drying time can be around 3 to 4 hours.

Why does a car valet take so long?

Because we want to do the job in full. We don’t just exceed our customers’ expectations but we always maintain AS-CLEANS’ own standards. Remember, we aim for 100% customer satisfaction when it comes to car valeting.


Stubborn Dirt / Stains

Can you get rid off dead insects? I have taken the car through a normal car wash and also tried myself but can’t get rid of them.

Yes, we can remove dead flies. We have a special chemical which removes them.

I have been parking my car under a tree and have tree sap all over the exterior of my car. I have taken it through a normal car wash and tried washing the car myself but can’t get rid of the tree sap. Can you help?

Yes, we can get rid of tree sap. We have a special chemical that will remove the tree sap from your car’s exterior.

I have tried everything on my alloy wheels but cannot get rid of the brake dust and dirt on my car. Can you help?

At AS-CLEAN our speciality is getting your car’s wheels spotless. The alloy wheel cleaner we use is very effective when combined with our powerful jet wash. This will get rid off all the excess dirt on the alloy wheels of your car, leaving them immaculate.

I was driving my car past road works and road tar has stuck to my car. Can you remove this?

Yes, we have the right cleaning products which will remove road tar from your car.


Foul Smells

I have just bought a car and the previous owner was a smoker. Can you get rid of the smell?

We can come and shampoo and deodorise the interior of your car. This usally helps to get rid of the smell.

I have spilt milk/cofee/orange juice in my car a few days ago. I have cleaned most off it up but there is an awful smell. Can you help?

Yes we can get rid of the smell by giving the interior of the car a shampoo and deodorise the car to remove the smell.


Additional Services T-Cut/Machine Polishing

Can You Remove Vinyl Graphics from a Vehicle?

Yes, We offer a Vinyl Graphics removal service.

Do you Machine Polish vehicles?

Yes, we offer a Machine Polish Service to remove light surface scratches, blemishes and scuff marks and to revive faded flat paintwork of your vehicle.

How much does it cost to Machine Polish a vehicle?

To machine polish a vehicle it will cost from £70. The actual cost depends on the size of the vehicle and how many panels require machine polished.

If my car is T-Cut will it totally remove the rust?

No. The rust will only be removed temporarily.

What is exactly done when you Machine Polish a car?

Please view our Additional Services page for a description of a Machine Polish service. Please call us on 07731 579 580 for a free quote.

What is Machine Polish?

Machine polish revives faded flat and dull paintwork. It will remove swirl marks, light surface scratches and blemishes.

Will I need to repaint my car if it is T-Cut?

It really depends on the state of the paint work on your vehicle. In some cases a vehicle may just need a good T-Cut to bring the colour back out.